I have been a frequent online customer for products that cannot be found in brick and mortar stores
and I must say that so far I am really happy with this website. Their team manages to find innovative products, which saved me a lot of time! The prices are still quite correct, maybe a little more expensive than the Chinese but at least you get people that you can talk to if you need something. And nowadays, it’s RARE!
I’m always a bit reluctant when it comes to buying on a site I do not know.
Their customer service responds quickly and helped me track my order. My parcel had few days of delay but except from that, I had a great experience and would definitely buy again on this website. I recommend! (but would nevertheless advise to be careful if you buy for a particular occasion like a birthday)
I used their return guarantee without any hassle.
Few weeks ago i ordered an electric lighter. Unfortunately the parcel arrived broken and the lighter did not work has expected. i returned it the very same day and got an other one that was properly working. Their customer service was really supportive and everything went smoothly. So THANK YOU again, i really appreciate it =)